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COMMON FAQs

What is beGalileo?

beGalileo is an online personalized, self-learning Math program which provides each child with a unique learning plan based on the child’s individual learning requirements

How will beGalileo benefit my child?

beGalileo is a well-structured Math program which allows the child to study at his own pace. This helps build the child’s self-confidence and inculcates the skill of self-learning. All practice questions in beGalileo are designed to develop a strong conceptual understanding of concepts. A strong foundation in Math is key to success for a lot of professional courses that your child can choose to join in the future.

How does beGalileo work?

Every student starts with a diagnostic test on the beGalileo platform. The diagnostic assessment helps us in designing a learning plan for the child based on their ability.

The student then starts practicing a skill on the platform. beGalileo uses a complex and intelligent adaptive logic to decide what problem to serve up to a student next, based on student response to the current problem and problems answered earlier.

Using this logic, beGalileo is able to keep the level of the question given to the child just higher than the child’s current skill level. This keeps the child engaged and encourages the child to keep practicing and learning.

What do I get when I subscribe for beGalileo?

Once you subscribe for beGalileo, you can add details of the child and the system will automatically generate a user-id and password for the child.

Using these credentials, the child can login to beGalileo and access the following -

i.Unlimited practice worksheets covering all concepts in the child’s curriculum.
ii.Questions designed to promote thinking and conceptual understanding.
iii.Personalized delivery of questions to adjust to the pace of the individual child.
iv.Rewards and Badges as motivators to encourage students to practice Math.
v.Detailed in-depth explanation of each question.
vi.Animated lessons for all concepts built-in.

Apart from this as a parent or a teacher, you will have access to an array of real time reports to monitor student progress and usage.

What do I need to use beGalileo?

For using beGalileo, you need a computer, laptop or tablet, internet browser and an internet connection.

There is no specific requirements for the OS (operating system). beGalileo can be used in a Windows, Linux or Mac machine.

For internet browser, you can use Internet Explorer 11.0 or higher, Google Chrome, Firefox and Safari.

How is beGalileo different than other eLearning programs or CDs which come with textbooks?

Every child is unique and so are his learning needs.

Most eLearning programs or CDs available in the market have visual lessons and questions which are grade specific and every student taking up the program gets to see the same lessons and questions.

This is like giving the same medication to every patient who visits the doctor's clinic!!

So, when it comes to student learning, we need a personalized approach.

beGalileo is designed to identify the learning gaps individually for every child and then deliver learning content specifically to handle the personal needs of the child. It also includes rewards and badges to make the learning more engaging and provide continuous motivation to the child to practice more.

Who designs the various assessment questions, lessons and other content in beGalileo?

beGalileo has a very strong team of academicians and Math educators who have years of experience working with students across age groups.

Is beGalileo mapped to curriculum?

beGalileo is concept based designed based on NCERT recommendations and is appropriate for all boards including CBSE, ICSE, IB and State boards.

It also provides flexibility to the teacher or the parent to customize the learning plan.

Which grades does beGalileo support?

beGalileo covers all concepts from Grade 1 to Grade 10.

Why does a question or image not load at times or take too much time to load?

If you are facing a problem of a question, an image or options not getting loaded, then the most likely reason is slow internet speed. We suggest that you test your bandwidth using the link www.speedtest.net and if you face this issue continuously, do write to us at support@carveniche.com and our team will reach out to solve your issue.

Why am I seeing a question in strange computer script like language?

If you are not able to see the equations properly, then the most likely reason is slow internet speed. We suggest that you test your bandwidth using the link www.speedtest.net and if you face this issue continuously, do write to us at support@carveniche.com and our team will reach out to solve your issue.

If my child continues practicing the same topic on beGalileo, will the questions repeat?

beGalileo has a large question bank for students to practice. At times, the system decides that a student needs extra practice on a particular topic and some questions may get repeated. The student should answer these questions to master the concept.

Which browsers does beGalileo support?

beGalileo works well on Internet explorer 10+, Google Chrome, Firefox and Safari.

Please use these links below to download the latest versions of the browsers.

Firefox Chrome Opera Ie

What should I do if my child gets unwanted ads/popups while using beGalileo on a browser?

Unwanted ads and popups may appear in your browser if a malicious software or extension gets installed in your computer.

Please follow the instructions given in this document to remove these unwanted ads from the browsers.

Why are some topics blocked on my child's dashboard?

If the child account is created through a teacher or a school, the teacher decides which topic should be open for the child to practice. All other topics will show up as 'Not released by the teacher'.

My child was practicing on a topic and now he seems to be getting questions from a different topic altogether. Why is this happening?

Based on how your child is progressing on a topic, the system determines the next question that will be asked. At times, the student may need practice of a related concept before he masters the current concept that he is learning. In such cases, the child may get questions from a different concept but related.

How does my child earn badges and rewards in beGalileo?

The badges and the reward coins are automatically awarded by the system. You can check out the various available badges and rewards in the student login.

My child says that the question he got is incorrect. What should I do?

All questions and lessons in beGalileo are thoroughly reviewed but there is always a chance of a human error. We would be happy if you find an issue and report to us.

beGalileo pages are not opening properly in my internet browser. What can I do?

Please install the latest versions of any of these browsers - IE, Chrome, Firefox or Safari.

Installation links given below -

Firefox Chrome Opera Ie

Is there an Android or IOS app for beGalileo?

We are currently in the final stages of releasing the app for beGalileo.

In the meantime, you can access beGalileo using Google chrome on an Android device and using Safari on an iPad.

FOR PARENTS

How do I buy a beGalileo subscription?

You can buy a beGalileo subscription for your child by clicking on Buy Now on our website www.begalileo.com. If you have an existing account, please sign using that else you can create a new account and do the payment through our secured payment gateway.

I have finished registration but I did not get an activation mail. What can I do?

The activation mail is sent to the same email id with which you have signed up. Please check if the email id entered is correct and then check your Junk folder as well. In case, you have not received the activation mail, please contact us on our mobile number +91-9482998713 or email us at support@carveniche.com

I just signed up with my email id for beGalileo. How do I add my child?

You can sign up to beGalileo using your registered email address and password that you have set at the time of Sign Up. On logging in, you will be re-directed to the parent dashboard. On the right hand side, you will see a button to Add Child.

Why is my child not able to access beGalileo now?

Your child may have forgotten the user-id or password. You can login to the parent account and check the child's user name and password there.

In case, you are not able to login because your account subscription has expired, you will see a message on your dashboard.

My child has forgotten his user name or password. What do I do?

You can login to the parent account and check the child's user name and password there.

How do I change my password?

You can login to your account with your registered email id and password and go to Settings to change your password.

How can I reset my password?

To reset your password, please click on Sign In on the home page website www.begalileo.com. and click on the link Forgot password.

I am not able to login. What can I do?

If you are logging in for the first time after sign up, you need to activate your account before logging in. The activation link has been sent to your registered email address with which you have signed up.

If you have been regularly using and not able to login now, you can use Forgot Password to reset your password.

If you are still facing issues, please contact us on our mobile number +91-9482998713 or email us at support@carveniche.com

How can I track my child's usage?

You can sign in to your parent account on www.begalileo.com. with your registered email address and password and click on Reports. Here you can access the Practice usage report for your child.

How can I track my child's performance?

The system sends you a weekly performance report to your registered email address.

You can also sign in to your parent account with your registered email address and password on www.begalileo.com. and click on Reports. Here you can access the various performance reports for your child.

A concept that my child is currently learning is not available on his dashboard. What can I do?

Our Parents and teachers use rewards very effectively to motivate their students to do more. You can also login as a parent and set various rewards in the reward page. The child can redeem these rewards against the reward coins earned.

How do I motivate my child to practice Math regularly?

Our Parents and teachers use rewards very effectively to motivate their students to do more. You can also login as a parent and set various rewards in the reward page. The child can redeem these rewards against the reward coins earned.

Will beGalileo help my child to perform better in his exams?

The focus of beGalileo is to help students learn with understanding. Continuous practice on the system helps the child develop a strong foundation of the basic concepts and hence, helps the child score well in school exams.

I have bought subscription for one child. Now I want to add another child. What should I do?

After signing the beGalileo site www.begalileo.com. as a parent, use the Payments option to purchase another subscription. The system will prompt for payment. On successful payment,you can add another child.

FOR TEACHERS

I teach multiple classes. How can I access different classes on beGalileo?

beGalileo has a very user friendly design and has all features required by the teacher to manage his/her classes. Once the teacher logging in, she/he will see all his/her classes and she/he can choose the class.

I am not able to login to my account. What can I do?

If you are logging in for the first time after sign up, you need to activate your account before logging in. The activation link has been sent to your registered email address with which you have signed up.

If you have been regularly using and not able to login now, you can use Forgot Password to reset your password.

If you are still facing issues, please contact us on our mobile number +91-9482998713 or email us at support@carveniche.com

One of the student's in my class is not able to login. How can I help the child login?

As a teacher, you can access the user names and passwords of your students on your dashboard. If a student is not able to login, then you can check the id and password. You also have the access to edit or change the student's password. Students do not have access to change their passwords.

I have a new admission in my class. How do I get beGalileo user id for this child?

Please contact our support team on our mobile number +91-9482998713 or email us at support@carveniche.com

How can I get more information about the various features of beGalileo?

You can sign up for a free 5 day trial and experience beGalileo yourself. We can also provide you an online demo session. You can send an email on support@carveniche.com to register for an online demo session.

How do I offer differentiated instruction using beGalileo?

beGalileo has been designed for differentiated instruction. As a teacher you can set learning paths for each child or a group of children. You can also assign unique assignments for each child in your class.

We hope these answers help clarify any questions you may have on beGalileo. Please do not hesitate to call us on our mobile number +91-9482998713 or email us at support@carveniche.com if you have any additional questions.